Personal Data Protection
Mae444 takes your privacy seriously. This document clearly explains what data we collect, how it is used, who can access it, and what your rights are as a member — all in plain, easy-to-understand language.
Updated: January 2026 | Applicable in Malaysia | PDPA 2010
Before reading the full policy, here are the six core pillars of data protection that underpin every information management decision on the mae444 platform.
All data transmitted between your device and mae444's servers is protected by 256-bit SSL encryption – the same security standard used by leading Malaysian banks such as Maybank and CIMB. This means your login credentials, personal details, and transaction data cannot be intercepted by any third party in transit.
Mae444 has never and will never sell, rent, or commercialise members' personal data to any third party for marketing or any other purpose. Your data belongs to you — it is not a business asset to be traded. This commitment is absolute and is not subject to any commercial exceptions.
Mae444 does not store your full bank card or e-wallet account details on our servers. All financial transactions — whether via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, or FPX — are processed through PCI-DSS (Payment Card Industry Data Security Standard) certified payment gateways, ensuring the highest level of financial protection.
As a mae444 member, you have the full right to access, amend, and request deletion of your personal data at any time. Requests can be submitted to our support team and will be processed within 14 business days. Mae444 complies with Malaysia's Personal Data Protection Act 2010 (PDPA), which guarantees these rights to all individuals.
Your betting records, game history, and activity data on the mae444 platform are highly confidential. mae444 does not disclose individual game records to any third party unless required by law or court order. This includes your family members — your account data is accessible only by you, using your own login credentials.
Mae444's Privacy Policy is designed in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA 2010) — the country's primary data protection law governing how organisations handle personal information. PDPA compliance is more than a legal obligation for us; it reflects our core value of respecting the privacy of every member.
By using the mae444 platform, you consent to the collection and use of your personal data as described in this Privacy Policy. If you do not agree, please stop using the platform and contact us to close your account. For any enquiries, email support@mae444.click or use our 24/7 live chat.
This Privacy Policy is published by mae444 ("we", "mae444", "the platform") and applies to all registered members and users who visit or use the mae444 platform in Malaysia. As an online betting and casino entertainment platform serving Malaysians, we understand that member trust is our most valuable asset — and that trust cannot exist without full transparency about how we handle your personal data.
Mae444 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA 2010). This legislation sets the minimum standard for protecting personal information in Malaysia, and we treat it as a starting point — not the ceiling. In many respects, mae444's privacy practices go beyond the minimum requirements of the PDPA, because we believe stronger data protection is better for our members.
Mae444 collects personal data only when necessary for a specific, legitimate purpose. The following are the categories of data we collect:
Account Registration Data:
Identity Verification Data (KYC) – where required:
Financial Transaction Data:
Platform Activity Data:
Technical & Device Data:
Personal data collected by mae444 is used for the following specific and legitimate purposes:
| Purpose of Use | Data Involved | Basis |
|---|---|---|
| Member account management | Name, phone number, email, password | Contract / service requirements |
| Processing deposits & withdrawals | Transaction data, payment information | Contract / legal obligation |
| Identity verification (KYC) | MyKad, proof of address | Legal obligation |
| Customer support | All relevant account data | Contract / legitimate interest |
| Fraud prevention & security | IP address, device data, usage patterns | Legitimate interest |
| Promotional & bonus communications | Phone number, email | Consent / legitimate interest |
| Responsible Gaming | Gaming history, betting patterns | Public interest / legal obligation |
| Analytics & platform improvement | Technical data (anonymised) | Legitimate interest |
Mae444 does not use your personal data for automated decision-making that could materially affect your rights without human oversight, except in the context of our automated fraud detection system, which is continuously supervised by our security team.
In accordance with Malaysia's PDPA 2010, mae444 processes personal data on the basis of one or more of the following lawful grounds for each processing operation:
Mae444 does not sell, rent, or commercialise members' personal data in any form. However, there are specific situations where data must be shared with selected third parties to enable the platform to operate properly:
Payment Service Providers: Minimal transaction data necessary to process deposits and withdrawals is shared with payment gateway providers, including Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX. All these providers have strict data protection agreements in place with mae444 and are PCI-DSS certified.
Licensed Game Providers: Minimum data required for game access may be shared with licensed game providers such as Evolution Gaming and Pragmatic Play to manage live casino game sessions. This data is limited to session identifiers and the account balance necessary to enable gameplay.
Malaysian Authorities: mae444 will disclose personal data to Malaysian authorities if required by law, court order, or in the context of a legitimate criminal investigation. We will not disclose more data than what is strictly required by such a lawful request.
Technical Service Providers: Cloud computing, server hosting, and technical infrastructure providers used by mae444 may have access to personal data in a technical capacity. All such providers are bound by strict confidentiality and data protection agreements.
Mae444 implements multiple layers of technical and organisational security controls to protect your personal data against unauthorised access, disclosure, alteration, or destruction:
Technical Security:
Internal Access Controls:
While mae444 implements robust security measures, no security system is perfect or entirely impenetrable. In the event of a data breach affecting your personal data, mae444 will notify you within a reasonable timeframe in accordance with applicable legal requirements.
Like most online platforms, mae444 uses cookies and similar tracking technologies to enhance user experience and ensure the platform operates smoothly. Below are the categories of cookies we use:
You can manage your cookie preferences through your web browser settings. However, disabling essential cookies will affect the functionality of the mae444 platform and may prevent you from logging in or using certain services.
Mae444 only retains your personal data for as long as necessary to fulfil the original purpose of collection or to meet legal requirements. The following are our data retention guidelines:
Once the retention period has lapsed, personal data will be securely deleted or anonymised (all identifying information removed) so that it can no longer be linked to you as an individual.
As a platform that relies on global technology infrastructure, some technical data may be processed or stored on servers located outside Malaysia — in particular, data related to international game providers such as Evolution Gaming and Pragmatic Play, as well as the cloud computing infrastructure used to support the platform.
Whenever personal data is transferred outside Malaysia, mae444 ensures:
KYC data (MyKad copies, verification documents) and sensitive financial data of Malaysian members are stored on servers located in the Asia-Pacific region and are not transferred outside this region without a legitimate basis and appropriate consent.
In accordance with Malaysia's PDPA 2010, you have the following rights regarding your personal data held by mae444. All requests may be submitted to our privacy team via email at support@mae444.click with the subject line "Personal Data Rights Request":
You have the right to request a copy of all personal data mae444 holds about you. Requests will be processed within 14 business days. mae444 provides the data in a human-readable format via secure email.
If the personal data mae444 holds about you is inaccurate or out of date, you have the right to request a correction. Basic information can be updated directly through your account profile settings without needing to contact support.
You may request the deletion of your personal data. However, full deletion may not be possible for data that mae444 is legally required to retain under Malaysian law — for example, financial transaction logs for 7 years.
In certain circumstances, you may request that mae444 temporarily restrict the processing of your data — for example, if you dispute the accuracy of your data or question the legal basis for its processing.
You have the right to receive your personal data in a structured, machine-readable format and to transfer that data to another service provider of your choice.
You have the right to object to the processing of your personal data for specific purposes, particularly for direct marketing. Once an objection is raised for marketing purposes, mae444 will cease processing your data for that purpose immediately.
Mae444 reserves the right to amend, update, or supplement this Privacy Policy at any time to reflect changes in our data processing practices, new legal requirements, or service improvements. We are committed to informing you of any material changes in a clear and timely manner.
When we make material changes, we will:
Your continued use of the mae444 platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. The latest version of this Privacy Policy is always accessible on the Privacy Policy mae444.
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by mae444, please reach out to us through the channels below. Our team is available to assist you 24 hours a day.
The fastest way to get help. Average response time under 5 minutes. Available 24 hours a day, 7 days a week, including Malaysian public holidays.
For formal written requests relating to data rights or privacy complaints. Use the subject line "Privacy Request" for a faster response. Replied to within 24 business hours.
If you are not satisfied with how mae444 has handled your privacy complaint after contacting us, you have the right to escalate the matter to the Personal Data Protection Commissioner of Malaysia (PDPC), the authority responsible for overseeing PDPA 2010 compliance in Malaysia.
In today's digital world, every time you register on an online platform, you are entrusting a portion of your personal information to that platform. At mae444, we do not take that trust lightly. It is the foundation of our relationship with every registered member — from Kuala Lumpur to Kota Kinabalu.
Malaysians are becoming increasingly aware of their digital privacy rights, and this is a very welcome development. Malaysia's Personal Data Protection Act 2010 (PDPA) is one of the more comprehensive data protection laws in Southeast Asia, and mae444 complies with it not merely because it is a legal obligation, but because it reflects the values we have held since the platform first launched.
One of the most common privacy questions from mae444 members is: "What happens to my data when I make a deposit using Touch 'n Go eWallet or DuitNow?" It's a very relevant question. The answer is straightforward: your payment information is processed directly by PCI-DSS certified payment gateways — the international security standard for payment data. mae444 does not store your bank account number or full e-wallet details on our servers. What we retain is only the transaction reference and amount — enough to process withdrawals back to the same method, but not enough to independently access your e-wallet or bank account.
Game records are a particularly sensitive area, and mae444 protects them with the utmost care. Your betting history, the games you play, and your usage patterns on the platform are confidential information that we guard strictly. mae444 uses this game history data internally for two legitimate purposes only: first, to detect suspicious activity such as fraud or system exploitation; and second, to monitor patterns that may indicate signs of problem gambling as part of our responsible gaming commitment. Beyond these two purposes, your game records are not used for anything else, and they are never shared with any external party without a clear legal basis.
Technical security is something mae444 invests in seriously. The 256-bit SSL encryption protecting communications between your device and mae444's servers is the same standard used by Maybank2u and CIMB Clicks — the banks you trust with your money every day. Your password is stored using cryptographic hash functions, meaning that even if mae444's servers were breached by a cyber attacker, your original password cannot be recovered from the stored record. This is security design that genuinely protects you, not just a checkbox on a compliance list.
Mae444 also understands that not everyone is comfortable reading lengthy privacy policy documents. That is why we have written this Privacy Policy in plain, straightforward language, avoiding confusing legal jargon, and structured it into sections you can read as needed. If any part is unclear or you have a question not addressed in this document, our team is ready to assist you via live chat, available 24 hours a day — and we speak plain language, not confusing technical terms.
Your rights under PDPA 2010 are real, and we respect them fully. If you want to know what data we hold about you, simply request it and we will provide it within 14 working days. If any information is inaccurate, you may request a correction. If you wish to close your account and have your data deleted, we will carry this out in full — except for data that Malaysian law requires us to retain for a specified period, such as financial transaction records. These are your rights, and mae444 honours them without condition.
One more important thing to know: mae444 does not use members' personal data for third-party marketing activities. You will not find mae444 ads suddenly appearing on your social media feeds because we shared your data with advertising platforms — we do not do that. Marketing communications from mae444 — such as promotional notices or bonus offers — are sent exclusively to the phone number or email address you registered with us, and you may opt out of these communications at any time via the notification settings in your account.
Ultimately, privacy protection is a shared responsibility. mae444 does our part by investing in technical security, complying with the law, and maintaining rigorous data protection procedures. But you play an important role too — keeping your password confidential, using the two-factor authentication feature available to you, and promptly reporting any suspicious activity in your account. Together, we can ensure that the mae444 experience is safe, secure, and enjoyable for all members.
Your Data is Safe at mae444
Register a free account today and enjoy a betting platform that puts your privacy and security first. Deposit from as little as RM10 via Touch 'n Go eWallet or DuitNow, and play with peace of mind knowing your data is protected.
SSL 256-bit | PDPA 2010 Compliant | No Data Selling | 18+ Only
This Privacy Policy should be read together with the following policy documents, which together form the comprehensive protection framework for the mae444 platform.
The general terms governing use of the mae444 platform, including rules on accounts, deposits, withdrawals, bonuses, and accepted member conduct on the platform.
Read Terms & ConditionsA guide to self-protection tools, deposit limits, session time controls, self-exclusion, and support resources for members who need assistance.
Read the GuideAnswers to the most frequently asked questions about accounts, deposits, withdrawals, security, privacy, and all aspects of using the mae444 platform.
View FAQThe most frequently asked questions from members about how mae444 handles and protects their personal data.