Mae444 Terms & Conditions – A Complete Guide to Platform Use for Malaysian Members

1Acceptance of Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member") and the mae444 platform ("we", "mae444"). This document governs all aspects of your use of the mae444 platform, including account registration, deposits, withdrawals, participation in games, use of bonuses, and all other interactions with our platform.

By completing registration on mae444, making your first deposit, or simply using any feature on our platform, you confirm that you have read, understood, and agree to be fully bound by these Terms. Acceptance is final and complete — partial exemption from any section is not permitted.

2Eligibility & Registration Requirements

To register and use the mae444 platform, you must meet all of the following eligibility requirements without exception:

• Aged 18 years of age and above at the time of registration. Mae444 does not permit minors to use this platform in any capacity.
• A Malaysian citizen or permanent resident who is physically located in Malaysia while using the platform.
• Not currently listed on any active self-exclusion register at mae444 or any related gambling platform.
• Hold a valid and active Malaysian phone number for account verification and communication purposes.
• Not representing a business entity or registering on behalf of another person – a mae444 account is for individual personal use only.
• Not using a VPN, proxy, or any other method to conceal your true location or circumvent geographical restrictions.

Mae444 reserves the right to request proof of eligibility at any time, including copies of your identity card, birth certificate, or proof of address documents. Failure to submit the requested documents within the specified timeframe may result in a temporary account suspension.

3Member Account – Rights and Responsibilities

Each member is fully responsible for their mae444 account. This responsibility covers the following:

• One account per individual: Each individual may only hold one active account at mae444. Opening a second or duplicate account is a serious violation and will result in the closure of all associated accounts and the freezing of all funds without compensation.
• Password confidentiality: You are responsible for keeping your account password confidential. Mae444 will never ask for your password via email, SMS, or live chat. Do not share your login credentials with anyone.
• Accurate information: All information you provide during registration and profile updates must be accurate, current, and complete. Providing false information is grounds for immediate account closure.
• Responsibility for account activity: You are solely responsible for all activity that takes place under your account. If you suspect your account has been accessed without authorisation, contact mae444 support immediately.

4Deposits & Payment Methods

Mae444 accepts deposits via the following payment methods, all of which are legitimate and recognised local Malaysian payment options:

• Touch 'n Go eWallet – instant deposit
• DuitNow (direct transfer from bank or phone number)
• GrabPay – instant deposit
• Boost – instant deposit
• ShopeePay – instant deposit
• FPX Online Banking – Maybank2u, CIMB Clicks, RHB Now, Hong Leong Connect, Public Bank Online, and other local Malaysian banks

The minimum deposit into your mae444 account is RM10. There is no maximum daily deposit limit for regular members, though members may set a lower limit themselves via the deposit limit settings in their account as a self-control tool. Mae444 does not charge any deposit processing fees — the amount you deposit is exactly the amount credited to your account wallet.

Mae444 reserves the right to request proof of ownership for any payment method used. Any deposit suspected of originating from an unauthorised or illegitimate source will be frozen pending investigation.

5Withdrawals & Procedures

Mae444 members are entitled to withdraw funds from their account wallet at any time, subject to the following conditions:

• The minimum withdrawal amount is RM30 per transaction.
• Withdrawals may only be made to the same payment method used for the deposit. If a deposit was made via Touch 'n Go eWallet, the withdrawal must also be made to the same Touch 'n Go eWallet account.
• Any bonus balance that has not yet met the wagering requirements cannot be withdrawn until those requirements have been fully satisfied.
• The first withdrawal from a new account may require identity verification (KYC) by submitting a copy of your MyKad or a valid government-issued identification document.
• Withdrawals exceeding RM10,000 in a single transaction or RM50,000 in a month requires full identity verification without exception.

Standard withdrawal processing times at mae444 are 15 to 30 minutes for e-wallets, and 30 minutes to 2 hours for withdrawals to a bank account via DuitNow or FPX, subject to the receiving bank's operating hours. mae444 VIP members enjoy priority withdrawal processing.

6Bonuses, Promotions & Special Offers

Mae444 offers a wide range of bonuses and promotions to members, including a welcome bonus, deposit bonuses, weekly cashback, birthday bonuses, and special offers tied to Malaysian festivities. All bonuses and promotions are subject to the specific terms stated in each offer, which are to be read together with these general Terms & Conditions.

General conditions applicable to all mae444 bonus unless otherwise stated:

• Wagering requirement: Every bonus carries a wagering requirement that must be met before any portion of the bonus or bonus winnings can be withdrawn. The wagering requirement is expressed as a multiple of the bonus amount – for example, an RM50 bonus with a 20x wagering requirement means you must place a total of RM1,000 in bets (RM50 × 20) before winnings can be withdrawn.
• Bonus validity period: Each bonus has a set validity period. Unused bonuses that expire within this period will be automatically removed from the account.
• One bonus per member: Unless otherwise stated, each type of bonus may only be claimed once per member per promotional period.
• Bonus abuse prohibition: Using specific betting strategies to exploit bonus wagering requirements (commonly known as "bonus abuse") is prohibited and may result in the cancellation of the bonus and any associated winnings.

7Game Rules & Outcomes

All games available on the mae444 platform – including slots, live baccarat, lottery, progressive jackpots, e-sports, and virtual sports – use independently certified RNG (Random Number Generator) technology or regularly audited and verified live casino studios.

General rules that apply to all games on mae444:

• The outcome of all games is final and may not be disputed unless there is clear evidence of a technical fault verified by mae444.
• In the event of a technical disruption, system failure, or server error during a gaming session, mae444 reserves the right to void the affected round and return the wagered funds to the member.
• Any winnings obtained through exploitation of bugs or technical vulnerabilities in the system will be voided and the associated funds reversed without prior notice.
• Confirmed bets cannot be cancelled or amended by the member. Please review your betting slip carefully before confirming.
• For e-sports games, results are based on the official outcome declared by the tournament organiser. Any match ruled a "walkover" or "no contest" will be voided and stakes returned to the member.

Mae444 maintains complete logs of all gaming sessions and transactions. These logs serve as definitive evidence in any dispute relating to game outcomes or financial transactions.

8Accepted & Prohibited Member Conduct

Mae444 expects all members to interact with the platform and fellow members in a responsible and ethical manner. The following behaviours are strictly prohibited and may result in immediate account closure:

• Collusion between players – cooperating with other players to gain an unfair advantage in games, particularly in Live Casino.
• Use of automation software, bots, or any tools that automate gameplay actions without human intervention.
• Account rehabilitation – re-registering after an account has been closed in order to circumvent previously imposed restrictions.
• Money laundering – using the mae444 platform to transfer, conceal, or disguise funds obtained through illegal means.
• Threats, abuse, or offensive language directed at the mae444 customer support team.
• Sharing or selling your mae444 account to another person.

Mae444 cooperates fully with Malaysian authorities in cases involving illegal or suspicious activity conducted through our platform. Member information will be provided to the relevant authorities when required by law.

9Responsible Gaming

Mae444 takes responsible gambling seriously. We believe that gambling should be an enjoyable form of entertainment, not a source of financial or personal hardship. To support this, mae444 provides the following tools for all members:

• Daily/weekly/monthly deposit limit: You can set a maximum total deposit limit for each period. This limit takes effect immediately once set, but a cooling-off period is required before the limit can be increased.
• Loss limit: Set a maximum loss limit per period. Once the limit is reached, no new bets will be accepted until the limit period resets.
• Session time limits: Limit the time you spend playing each day or week.
• Cool-off period: Take a break from the platform for 24 hours, 1 week, or 1 month. This feature takes effect immediately.
• Self-exclusion: Exclude yourself entirely from the platform for a minimum period of 6 months or permanently.

If you or someone you care about needs help with a gambling problem, please contact Malaysia Problem Gambling Helpline: 1800-88-0000 (free, 24 hours). You may also visit the Responsible Gaming mae444 for more information and additional support resources.

10Account Closure & Termination

A mae444 account can be closed in two ways:

• By the member: You may close your account at any time by contacting mae444 customer support. Any cash balance in your account wallet (excluding bonus balances that have not yet met the wagering requirements) will be processed for refund within 5 business days.
• By mae444: Mae444 reserves the right to suspend or close any member's account without prior notice in the following circumstances: breach of terms, suspected fraudulent activity, failure to meet KYC requirements, account inactivity exceeding 12 consecutive months, or at the request of the relevant authorities.

11mae444 Limitation of Liability

Mae444 makes every effort to ensure the platform runs smoothly and without interruption. However, we cannot guarantee 100% platform availability at all times. Mae444 is not liable for:

• Losses arising from internet service disruptions on the member's end or user device issues.
• Indirect, consequential, or incidental losses arising from the use of or inability to use the mae444 platform.
• Betting decisions made by members based on information obtained from external sources not controlled by mae444.
• Any losses arising from the acts or omissions of third parties, including payment service providers.

Mae444's maximum liability to any member in any situation is limited to the total amount deposited by the member into their account within the 30 days preceding the claim.

12Amendments to Terms & Contact Us

Mae444 reserves the right to amend, update, or supplement these Terms & Conditions at any time. Material amendments will be communicated to members via a notice on the platform or by email to the address registered in your account, with a minimum of 7 days' notice before the amendment takes effect, except where immediate changes are required for security or legal compliance reasons.

Your continued use of the mae444 platform after the effective date of any amendment will be deemed acceptance of the revised terms. If you do not agree with any amendment, you have the right to close your account before it takes effect.

For any questions regarding these Terms & Conditions, please contact the mae444 support team:

• Live Chat: Available 24 hours a day, 7 days a week via the mae444 platform
• Email: support@mae444.click
• Response time: Under 5 minutes (live chat), 24 hours (email)

The current version of these Terms & Conditions is effective from January 2026. © 2026 mae444. All rights reserved.